Technical Support Specialist 2 (Copier)
This a PERMANENT position with excellent benefits and overtime pay!
?? Proficiently provide hardware and software technical support for Copier products in various network environments.
?? In depth understanding of the complete line of Copier products and the various host environments and operating systems which include Windows, Mac, Netware and UNIX.
?? Must have a good understanding of the main applications utilized with our Work Group products such as the Adobe product suite and have an understanding of protocols and topologies such as TCP/IP, Ethertalk, Netware, Wireless and USB.
?? Proficient in understanding of the page description languages such as Postscript, PCL, PJL and PDF.
?? Proficiently create and write solutions to be added to our Knowledge Base.
?? Associate's Degree in Computer Science / Engineering OR at least three years of related experience.
?? A+ and N+ Certification. MCSA and CDIA certifications preferred.
?? Must be able to work as part of a team and to work under pressure
?? Must be a "self-starter" and constantly looking for new challenges.
?? Good verbal and written communication skills.
?? Must be able to travel on occasion for training or support purposes.
?? Must be able to use a multi-meter and test continuity. Background in electrical and electronics is required.Company Description Armstrong Consulting Group helps companies in diverse industries by providing contract, contract to hire and permanent staffing solutions in all areas of Information Technology, Engineering, Pharmaceutical and Administration.
We attract, recruit and deliver the highest quality professionals best suited for organizations by fully understanding the requirements and culture of our customers. As a highly respected and professionally managed team with over 25 years experience in the staffing industry, we foster long term relationships with clients and candidates as they successfully grow their businesses and careers.