Account Manager - Health Insurance

Employer
Kelly Services
Location
Glastonbury
Salary
Competitive
Posted
May 22, 2018
Closes
Jun 04, 2018
Industry
Service
Employer Type
Direct Employer
Employment Type
Permanent
Hours
Full Time
**Job Description**

Temp-to-hire Account Manager to support a growing Health Services organization in Glastonbury, CT. Manage client relations and contractual oversight for a highly visible account. The ideal candidate will have proven project/account management skills and working knowledge of health insurance structure.

Basic responsibilities include:

- Learn and maintain overall knowledge of program and client's goals and requirements and program's operational systems.

- Be responsible for client service and contractual agreement of a specific client

- Be the primary point of contact and communicator with the client during normal business hours.

- Conduct consultations with the client as necessary.

- Ensure that all items/issues are addressed and are resolved and the outcome is communicated to the affected staff.

- Perform quality assurance to ensure that SLA-s are being met, and that meaningful and accurate reports are being provided to external and internal customers.

- Review assigned contract on a monthly basis to ensure obligations are met; maintain contract compliance.

- Identify areas of improvement in order to make the most of staff, time and resources in order to administer all programs cost effectively.

- Serve as the group facilitator or meeting leader for the assigned programs- meetings.

**Requirements**

Required Experience Includes:

- Ability to handle multiple assignments simultaneously and meet deadlines in a fast-paced, detail-oriented environment

- 2- 3 years of prior demonstrated successful account management experience.

- Working knowledge of health insurance-premiums and claims, the health industry, government affairs and subsidy administration.

- Proficiency with all MS Office applications (Word, Excel, PowerPoint, Outlook, etc.).

- Excellent communication (oral and written) and customer service skills; ability to present information to a group clearly and concisely.

- Ability to work with ambiguity and be flexible to changes.

**Highlights**

- Ability to handle multiple assignments simultaneously and meet deadlines in a fast-paced, detail-oriented environment

- 2- 3 years of prior demonstrated successful account management experience.

- Working knowledge of health insurance-premiums and claims, the health industry, government affairs and subsidy administration.

- Proficiency with all MS Office applications (Word, Excel, PowerPoint, Outlook, etc.).

- Excellent communication (oral and written) and customer service skills; ability to present information to a group clearly and concisely.

- Ability to work with ambiguity and be flexible to changes.

**Why Kelly** **?** **?**

At Kelly

Services ? , we work with the best. Our clients include 95 of the Fortune

100 ? companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

**AboutKelly Services** **?**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.